Reporting serious situation

Critical situations include, for example: public recalls, withdrawals, etc.

Affected, certified organisation and location *

COID code (see certificate for details) *

Name of crisis manager/ contact person *

Email address*

Telephone number *

What is the cause? *

If "Other cause" is selected, please specify the cause.

When did the incident occur? *

Which product is affected? *

Which batch number is affected? *

What quantity is affected, including quantity balance (quantity produced, quantity delivered, quantity recalled)? *

Which customers are affected? *

Why does the product need to be recalled (details of the hazard)? *

Have the responsible authorities been informed? *

If so, which authorities have been informed?

Are the affected products still available on the market? *

If so, what quantity is still available on the market?

What is the status of the recall? *

If ongoing, when is the recall expected to be completed?

What is the cause of the incident? Please note your root cause analysis. *

What immediate measures/ corrections have been initiated? *

What corrective measures have been initiated to prevent the incident from recurring in the future?*

Die mit einem Stern (*) markierten Felder sind Pflichtfelder.

Bitte geben Sie das Ergebnis der Rechenaufgabe in das nachfolgende Textfeld ein. *

Datenschutz *

Ich habe die Datenschutzinformationen zur Kenntnis genommen.